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FAQ and CONTACT

Q. Are the balloons inflated?
A. No, the balloons arrive flat and you will need to inflate with air or helium.
Q. On what type of balloons do you print?
A. We print on foil balloons; you can choose circle, heart or star shape.
Q. What size are the balloons?
A. All of the shapes are 18" in diameter.
Q. Can I order just one balloon?
A. Yes, we can print 1 balloon or 100 plus balloons.
Q. How are the balloons delivered?
A. Up to 5 balloons are delivered in an envelope. More than 5 balloons are delivered in a box.
Q. How long do they take to arrive?
A. 3-5 business days but you will receive a text or email indicating your order has been fulfilled.
Q. Are there any price discounts for multiple balloon orders?
A. Yes. There are quantity discounts.
Q. Can I personalize the message on balloon in my language?
A. Yes!
Q. I need to change the address details. Can I do this after the order has been confirmed?
A. Yes, we are more than happy to change the address. However we can only do this as long as the balloon has not been dispatched.
Q. I need to change the balloon design, photo or text is this possible?
A. We can only change the balloon design, photo or text if it has not been printed. Please email your order ID to check.

Contact Information:
Email: us@myballoon.com
Telephone: 1-800-880-6118
Fax: 316-685-7571
Pioneer Worldwide
5000 E. 29th St. N.
Wichita, KS 67220 USA